Last updated: May 2026
We collect information you provide directly: name, email address, phone number, delivery address, payment information, and account preferences. We also automatically collect usage data including app interactions, device information, and location data when you use our Service.
We use your information to process orders, facilitate deliveries, provide customer support, send service updates, improve our platform, and comply with legal obligations. Anonymous usage analytics help us optimize the user experience; you may opt out at any time via the Settings page on our website.
We share your information with merchants to fulfill orders, with delivery drivers to facilitate drop-offs, and with third-party service providers who assist in operating our platform. We do not sell your personal information to third parties.
We retain your account information for as long as your account is active. If you delete your account through the Settings page on our website, we will permanently erase your personal data within 30 days, except where retention is required by law.
You have the right to access, correct, or delete your personal data. You may opt out of data collection and notification emails via the Settings page on our website. Account settings, including data collection preferences, notification controls, subscription management, and account deletion, are available exclusively through our website at jaxbchfoods.com.
We implement industry-standard security measures to protect your data, including encryption in transit and at rest. However, no method of transmission is 100% secure, and we cannot guarantee absolute security.
For questions about this policy or to exercise your data rights, contact us at support@fetch-local.com or (904) 413-1756.